1. Introduction
Welcome to Circular Global Ledgers S.A. (“Circular”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our websites, including https://circularlabs.io/home, https://circularprotocol.org, and use the Circular Connect platform (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Technical Information: IP address, browser type, operating system, device information, and usage data.
- Account Information: Username, password, and other credentials used to access the Services.
- Blockchain Transaction Data: Information related to transactions conducted through our platform.
- Communication Data: Records of your communications with us, including support inquiries and feedback.
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies as described in our Cookie Policy.
3. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Maintain Our Services: Ensuring the functionality and security of our platform.
- To Improve User Experience: Analyzing usage patterns to enhance our Services.
- To Communicate with You: Responding to inquiries, sending updates, and providing customer support.
- To Comply with Legal Obligations: Fulfilling legal requirements and enforcing our terms and policies.
- For Marketing Purposes: Sending promotional materials, subject to your preferences and applicable laws.
4. Sharing Your Information
We may share your information with:
- Service Providers: Third parties that perform services on our behalf, such as hosting, analytics, and customer support.
- Legal Authorities: When required by law or to protect our rights and safety.
- Business Transfers: In connection with mergers, acquisitions, or asset sales.
- With Your Consent: When you have given us explicit permission to do so.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Objection: Object to the processing of your personal information.
- Restriction: Request restriction of processing your personal information.
- Data Portability: Request transfer of your personal information to another service provider.
To exercise these rights, please contact us at [insert contact information].
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.
9. Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us understand how visitors interact with our site.
What we use:
Google Analytics
These cookies collect aggregated, anonymized data about how visitors use our website — such as pages visited, time spent on each page, and referral sources. This helps us improve the performance, design, and relevance of our content.
Google Analytics may set the following cookies:
- _ga – used to distinguish users (expires after 2 years)
- _gid – used to distinguish users (expires after 24 hours)
- _gat – used to throttle request rate (expires after 1 minute)
We use cookies only for:
- Analyzing website traffic and performance
- Understanding how users engage with our site
We do not use cookies for advertising, remarketing, or tracking individual user identities.
Managing Cookies:
You can control or disable cookies at any time through your browser settings.
For more information on managing cookies, visit:
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
10. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
11. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Circular Global Ledgers S.A.
Via Maggio 1
6900 Lugano, Switzerland
Email: administration@circularlabs.io
